Privacy Policy
How we handle the information you give us when you order, book a table, subscribe or apply for a job.
Introduction
This Privacy Policy explains how Target Momo House ("we", "us", "our") collects, uses and shares information about you when you visit our website, place an order online, make a reservation, join our newsletter, apply for a job or contact us. By using this website you agree to the practices described here.
We operate in the United States and this policy is written with US privacy expectations in mind. If you are accessing the site from outside the United States, please be aware that information we collect may be transferred to and processed in the United States.
Information we collect
Information you give us
- Order information — name, phone number, email address, delivery address, order contents and any notes you add for the kitchen.
- Reservation information — name, contact details, party size, date, time and special requests such as accessibility needs or celebrations.
- Account and loyalty information — the phone number or email you use to collect Momo Club credit.
- Enquiries and feedback — anything you write in our contact, catering or careers forms, including a résumé if you choose to attach one.
- Marketing preferences — the email address you provide when subscribing, and whether you have unsubscribed.
Information collected automatically
- Device and usage data — IP address, browser type, operating system, referring page, pages viewed and the time spent on them.
- Cookies and similar technologies — used to keep your cart contents, remember preferences and measure how the site is used. See the cookies section below.
Information we do not collect
We do not collect payment card details through this website. In a live deployment, card processing would be handled entirely by a third-party payment processor, and full card numbers would never reach our servers.
How we use your information
- To prepare, fulfil and deliver your food orders.
- To confirm, amend or cancel table reservations.
- To reply to enquiries, catering requests, feedback and job applications.
- To operate the Momo Club loyalty program and apply credit correctly.
- To send marketing emails where you have subscribed, and to honor unsubscribe requests.
- To maintain, secure and improve the website and understand which pages are useful.
- To comply with legal, tax, health and accounting obligations.
- To detect and prevent fraud, abuse or misuse of our services.
How we share information
We do not sell your personal information. We share it only in these circumstances:
- Service providers — payment processors, delivery partners, reservation platforms, email marketing tools, hosting and analytics providers, each acting on our instructions and bound by contract.
- Legal requirements — where disclosure is required by law, subpoena, court order or a government request we reasonably believe to be valid.
- Safety and rights — where necessary to protect the rights, property or safety of our guests, staff or business.
- Business transfers — in connection with a merger, acquisition, financing or sale of assets, in which case we will give notice before your information becomes subject to a different privacy policy.
Cookies and tracking
We use a small number of cookies and similar technologies:
- Strictly necessary — keeping your cart contents while you browse and remembering that you have dismissed a notice.
- Analytics — aggregate, non-identifying data about how the site is used so we can improve it.
- Marketing — only where you have consented, to measure the effectiveness of campaigns.
You can control cookies through your browser settings. Blocking strictly necessary cookies may prevent the ordering flow from working correctly. We honor Global Privacy Control signals where they are sent.
Data retention
We keep information only as long as we need it:
- Order and reservation records — up to three years, for accounting and dispute resolution.
- Marketing subscriptions — until you unsubscribe, plus a suppression record so we do not email you again by mistake.
- Job applications — twelve months, unless you ask us to delete them sooner.
- Website analytics — typically twenty-six months in aggregate form.
Your privacy rights
Depending on where you live, you may have the right to:
- Know what personal information we hold about you and request a copy.
- Request correction of inaccurate information.
- Request deletion of your information, subject to our legal obligations.
- Opt out of marketing communications at any time.
- Opt out of the sale or sharing of personal information (we do not sell personal information).
- Not be discriminated against for exercising any of these rights.
Residents of California, Colorado, Connecticut, Virginia and other states with comprehensive privacy laws may have additional rights under those laws. To make a request, email privacy@targetmomohouse.com. We will verify your identity before acting and respond within the timeframe required by applicable law.
Security
We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit, access controls and staff training. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Children's privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Third-party links
Our site links to third-party services such as map providers, social networks and delivery platforms. Those services have their own privacy policies, and we are not responsible for their practices. We encourage you to read them.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of the page and, where changes are material, provide a more prominent notice. This version was last updated on August 1, 2026.
Contact us
Questions about this policy or how we handle your information:
Target Momo House
Attn: Privacy
418 Lexington Avenue, Suite 2
New York, NY 10017
Email: privacy@targetmomohouse.com
Phone: (212) 555-0192